Effective Date: [May 20 2026]
ThreadLink (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website: https://threadlink.com.au/
1. Information We Collect
We may collect personal information including:
-
Name
-
Email address
-
Phone number
-
Company details
-
Any information you provide via contact forms or email
We may also collect non-personal information such as:
-
Browser type
-
IP address
-
Pages visited
-
Time spent on the website
2. How We Collect Information
We collect information when you:
-
Fill out a contact form
-
Contact us via email or phone
-
Browse our website
-
Interact with our services
3. How We Use Your Information
We use your information to:
-
Respond to enquiries and provide customer support
-
Provide products and services
-
Improve our website and services
-
Communicate with you about your request
-
Comply with legal obligations
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
-
Enhance user experience
-
Analyse website traffic
-
Improve website performance
You can control or disable cookies through your browser settings.
5. Disclosure of Personal Information
We do not sell or rent your personal information.
We may disclose your information to:
-
Service providers (e.g. website hosting, analytics)
-
Legal or regulatory authorities where required
6. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, no method of transmission over the internet is completely secure.
7. Access and Correction
You may request access to or correction of your personal information by contacting us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
ThreadLink
📧 Email: info@threadlink.com.au
📞 Phone: (02) 9622 1645
📍 Address: 2/42-44 Birnie Ave, Lidcombe NSW, Australia
11. Analytics
We may use third-party services such as Google Analytics to collect information about how visitors use our website. This helps us improve our website and services.